Contact Ninja Cabs

Contact Ninja Cabs for Reservations, Questions, and Service Information

Reach Ninja Cabs through our online contact form, digital reservation system, text messaging, customer portal, business portal, and approved social-media channels.

Ways to reach us

Choose the contact method that fits your request

For the fastest response, use the online reservation or contact form and include your pickup city, destination, requested time, passenger count, and phone number.

Wisconsin phone

Ninja Cabs Wisconsin

Call or text the Wisconsin transportation line.

715-760-8115
Minnesota phone

Ninja Cabs Minnesota

Use the Minnesota number for approved Minnesota pickup areas.

651-705-5990
Online form

Open Contact Form

Send general questions, service requests, and follow-up information online.

Open Contact Form
Reservations

Make a Reservation

Submit a transportation request for local, airport, or long-distance service.

Open Reservation Form
Customer portal

Customer Login

Access active bookings and available customer account information.

Open Customer Login
Business portal

Business Login

Access corporate transportation tools and business account information.

Open Business Login
Phone and digital support

Digital handling during the week

Monday through Thursday, live phone support may be limited. Requests are handled through the AI and digital system. Customers may leave their name and trip details through the phone system, submit a reservation online, or send a text during normal business hours.

Live phone support is generally available beginning Friday at 5:00 p.m. through Sunday morning. After that, service returns to digital handling. Availability may change by market, staffing, and operating conditions.

Payment options

Convenient digital payment methods

Ninja Cabs accepts Cash App, Zelle, and major credit cards. Payment links and invoices may be sent by text or email.

Text Payment Link

Complete an approved payment through a secure link sent by text message.

Email or Invoice

Payment information may also be sent by email or invoice for approved reservations.

Prepayment Requirements

Prepayment may be required for certain areas, times, or trips with a high cancellation risk.

Why prepayment may apply

Protecting driver availability

Advance payment helps prevent unnecessary dispatches when customers are not present, cancel after a driver begins traveling, or arrange multiple rides without notice.

Any required deposit or prepayment is reviewed before dispatch. Certain late-night, rural, or out-of-area trips may require a non-refundable payment that is applied toward the transportation fare.

Social media

Follow Ninja Cabs online

Use our social channels for service updates, announcements, local information, photos, and community posts.

Business information

Service areas and operating notes

Service Area

Baldwin, Hudson, River Falls, Menomonie, Bayport, and surrounding approved areas.

General Hours

Transportation service is generally available from 5:00 a.m. to 11:00 p.m., seven days a week, subject to local driver availability.

Hudson Office Operations

Hudson service availability may differ from other operating areas. Confirm all late-night and early-morning requests in advance.

Late-night service

Advance confirmation may be required

Rides requested from 11:00 p.m. through the following morning, along with certain rural or distant pickups, may require advance payment or a non-refundable deposit applied toward the fare.

Submitting a form or leaving information with the digital system does not guarantee transportation. A ride is final only after Ninja Cabs reviews and confirms it.

Contact Ninja Cabs today

Send your pickup location, destination, requested time, passenger count, and contact number through the online form or reservation system.

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