Lost and found
Include identifying details
Describe the item, pickup date, approximate trip time, pickup and destination locations, and the phone number used for the reservation.
Ninja Cabs Customer Support
Lost & Found, Complaints, and Driver Safety Reports
Use this page to report a lost item, submit a customer complaint, describe an unsafe or unprofessional driver experience, request management review, or send another non-emergency support message.
Driver complaint
Give factual trip information
Provide the date, time, pickup location, destination, vehicle description, and a clear description of what occurred.
Urgent safety
Call emergency services when necessary
This form is not monitored as an emergency line. Contact 911 immediately for an active emergency or immediate danger.
Customer support form
Send Your Report to Ninja Cabs
Complete the form below. When submitted, your email application will open with the report already prepared for `reservations@ninjacabs.com`.
Your report is ready.
Your email application should open automatically. Send the prepared message to complete the report.
Need another Ninja Cabs service?
Use the reservation system for transportation requests. Use the manual quote form for black SUV, chauffeur, executive, or custom transportation pricing.